To succeed, transport authorities need a trusted, open partner capable of implementing fare policy, securing revenue, and continuously improving the passenger experience.
Passengers expect simple, seamless journeys across all modes and media, with transparent fares and convenient payment options. At the same time, operators must protect revenue and reduce the total cost of ownership of their fare collection systems. Meeting both needs requires modern, flexible and interoperable solutions.
Authorities, operators and cities rely on Hitachi Rail for turnkey, interoperable (multimodal and multi operator) fare systems that support both greenfield and brownfield environments.
Our solutions enable multiple ticketing models — including card centric and account based ticketing, open loop EMV and closed loop tokens — and ensure accessibility for all travellers through both digital and physical media. With these future proofed ticketing solutions, Hitachi Rail helps increase ridership, enhance customer experience and support long term operational efficiency.
TRANSCITY™ is built on over 40 years of Hitachi Rail expertise in ticketing and fare collection, leveraging operational know how to deliver a future ready platform for integrated, multimodal mobility.
Our solution covers system design, integration, deployment and long‑term support. It offers ticketing options for every user preference — from contactless EMV bank cards and paper tickets to identifier cards and card‑centric systems.
TRANSCITY™ is a fully account based ticketing (ABT) solution that delivers flexibility, scalability and security. It provides:
Hitachi Rail delivers a complete onboard ticketing solution for public transport vehicles, including design, integration, deployment and lifecycle support.
Our fleet management solution optimizes daily operations for buses, trams, shuttles and cars, using regulation features to adapt vehicle speed and flow to traffic conditions.
The Automatic Vehicle Management System (AVMS) provides real time vehicle location and ensures passengers know exactly when their bus or tram will arrive.
Accurate vehicle tracking to optimize fleet flow and adapt to delays, incidents and traffic conditions — enabling real time passenger information.
Improved quality of service monitoring and operational efficiency, enabling better planning and performance oversight.
A smoother, more reliable journey thanks to real time updates on bus and tram arrival times.
